Maintenance
/ Warranty
Maintenance
Preventative Maintenance
can ensure the continued operation and efficiency of Telecommunications
equipment, resulting in maximum operational up time and protection
of business revenue generation.
We can provide extensive
maintenance agreements, with guaranteed response times by technical
staff with the appropriate knowledge and experience.
All
maintenance issues are tracked by entry into our trouble ticketing
system. This allows notification for update to status and resolution
times to be communicated to clients.
Managed
Services
Warranty
Our works have a standard
maintenance warranty of twelve months covering parts and labour,
free of charge.
The warranty period, if different from the standard maintenance
warranty will have an indication on the appropriate documentation.
Warranty
or maintenance will not cover faults caused by electrical surges,
lightning strike, natural disaster or misuse. We suggest businesses
invest in a commercial insurance package to cover these instances.
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